This page contains the terms and conditions of use of 'spencertravel.co.uk', including
submitting data to us via forms.
Terms & Conditions
RELIANCE ON INFORMATION POSTED & DISCLAIMER
The materials contained on our site are provided for general information purposes only
and do not claim to be or constitute legal or other professional advice and shall not
be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance
on the information on this site and to the fullest extent permitted by English law, we
exclude all liability for loss or damages direct or indirect arising from use of this site.
ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw
or amend the service we provide on our site without notice (see below). We will not be liable
if for any reason our site is unavailable at any time or for any period.
OUR SITE CHANGES REGULARLY
We aim to update our site regularly, and may change the content at any time. If the need
arises, we may suspend access to our site, or close it indefinitely. Any of the material
on our site may be out of date at any given time, and we are under no obligation to update
The material displayed on our site is provided without any guarantees, conditions or
warranties as to its accuracy. To the extent permitted by law, we, and third parties
connected to us hereby expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied
by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred
by any user in connection with our site or in connection with the use, inability to use,
or results of the use of our site, any websites linked to it and any materials posted on
it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort
(including negligence), breach of contract or otherwise, even if foreseeable, provided
that this condition shall not prevent claims for loss of or damage to your tangible
property or any other claims for direct financial loss that are not excluded by any
of the categories set out above.
This does not affect our liability for death or personal injury arising from our
negligence, nor our liability for fraudulent misrepresentation or misrepresentation
as to a fundamental matter, nor any other liability which cannot be excluded or limited
under applicable law.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic
bombs or other material which is malicious or technologically harmful. You must not
attempt to gain unauthorised access to our site, the server on which our site is
stored or any server, computer or database connected to our site. You must not attack
our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer
Misuse Act 1990. We will report any such breach to the relevant law enforcement
authorities and we will co-operate with those authorities by disclosing your identity
to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service
attack, viruses or other technologically harmful material that may infect your computer
equipment, computer programs, data or other proprietary material due to your use of our
site or to your downloading of any material posted on it, or on any website linked to it.
LINKS FROM OUR SITE
Where our site contains links to other sites and resources provided by third parties,
these links are provided for your information only. We have no control over the contents
of those sites or resources, and accept no responsibility for them or for any loss or
damage that may arise from your use of them. When accessing a site via our website we
how they may use your information.
JURISDICTION AND APPLICABLE LAW
The English courts will have non-exclusive jurisdiction over any claim arising from, or
related to, a visit to our site.
or their subject matter or formation (including non-contractual disputes or claims)
shall be governed by and construed in accordance with the law of England and Wales.
SPENCER TRAVEL ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions and any other documents referred
to on it) sets out the basis on which any personal data we collect from you, or that
you provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will treat
it. We keep certain basic information when you visit our website and recognise the
importance of keeping that information secure and letting you know what we will do with it.
This policy only applies to our site. If you leave our site via a link or otherwise, you will
be subject to the policy of that website provider. We have no control over that policy or the
terms of the website and you should check their policy before continuing to access the site.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
• Information that you provide by filling in forms on our site www.spencertravel.co.uk (our site).
This includes information provided at the time of registering to use our site, subscribing to our
service or requesting further services. We may also ask you for information when you report a problem
with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have
to respond to them.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs,
operating system, browser usage and other communication data, whether this is required for our own billing
purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration and to collect information to
aid our own marketing and traffic analysis. This is statistical data about our users'
browsing actions and patterns, and does not identify any individual and we will not collect
personal information in this way.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside
the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA
who provide business services for us. Such staff maybe engaged in, among other things, managing
our data, and the provision of support services. By submitting your personal data, you agree to
this transfer, storing or processing. We will take all steps reasonably necessary to ensure that
All information you provide to us is stored securely.
Unfortunately, the transmission of information via the internet is not completely secure. Although
we will do our best to protect your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once we have received your information,
we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and
for your computer.
• To provide you with information, products or services that you request from us or which we
feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with
any legal obligation, our customers, or others. This includes exchanging information with other
companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will
usually inform you (before collecting your data) if we intend to use your data for such purposes
or if we intend to disclose your information to any third party for such purposes. You can
exercise your right to prevent such processing by checking certain boxes on the forms we use
to collect your data. You can also exercise the right at any time by contacting us at
Our site may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please
note that these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies before you
submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access
can be exercised in accordance with the Act. Any access request may be subject to a fee
of £10 to meet our costs in providing you with details of the information we hold about you.
where appropriate, notified to you by e-mail. However, we advise that you check this page
regularly to keep up to date with any necessary changes.